Frequently Asked Questions
Frequently Asked Questions
Zenbar Spa specializes in a variety of massage treatments, including Swedish massage, deep tissue massage, hot stone massage, aromatherapy massage, and more. We also offer spa packages and enhancements to customize your experience.
How do I book an appointment?
You can book an appointment at Zenbar Spa by visiting our website and using our online booking system or by contacting our reception at
[email protected]Do I need to make a reservation in advance?
While we do accept walk-ins, we highly recommend making a reservation in advance to secure your preferred date and time for the treatment.
What should I expect during my first visit?
During your first visit, our friendly staff will greet you and guide you through the check-in process. We will also ask you about any health concerns or preferences to tailor the massage treatment to your needs.
What should I wear during the massage?
You will be provided with a private and comfortable room where you can undress to your level of comfort. During the massage, you will be properly draped with sheets and towels to maintain your privacy.
Is it necessary to inform the therapist about my health conditions?
Yes, it is essential to inform your therapist about any health conditions, injuries, allergies, or recent surgeries. This information will help us provide you with a safe and effective massage experience.
Our massage treatments have varying durations, typically ranging from 30 minutes to 90 minutes. You can choose the duration that suits your schedule and needs.
Can I customize my massage treatment?
Absolutely! We offer various enhancements and add-ons to personalize your massage experience. Feel free to discuss your preferences with your therapist before the treatment.
What is your cancellation policy?
We have a Cancellation and Rescheduling Policy in place to accommodate unforeseen circumstances. Please refer to our website or contact our reception for specific details.
Do you offer gift certificates?
Yes, we offer gift certificates that make perfect gifts for your loved ones. You can purchase them online or at our reception.
Is there an age restriction for massage treatments?
While there is no strict age restriction, we recommend that clients under 16 years of age are accompanied by a parent or guardian during their treatment.
Are your therapists licensed and trained?
Yes, all our massage therapists are licensed and professionally trained to provide high-quality and safe massage treatments.
Do you offer group bookings or spa packages for special occasions?
Yes, we provide group bookings and spa packages for special occasions such as birthdays, bridal showers, and corporate events. Please inquire with our reception for more information.
